Hillside Home Services

Website Terms & Service Request Policies

Effective Date: July 10, 2026

These Website Terms & Service Request Policies explain the conditions governing use of the Hillside Home Services website and submission of inquiries or work requests.

They do not replace any separate written estimate, scope of work, approval, invoice, or service agreement issued for an accepted project.

1. Business and Service Scope

Hillside Home Services is an owner-operated California home-services business owned by Kevin Nunneley.

Hillside Home Services is not licensed by the California Contractors State License Board.

Services are limited to qualifying projects permitted under applicable California law, including projects with a total price of less than $1,000 for labor, materials, and all other project items, that do not require a permit and are performed solely by the owner without workers or assistants.

A project may not be divided into smaller amounts to avoid licensing requirements. Work that is part of a larger project, requires a permit or licensed trade, exceeds applicable limits, or otherwise falls outside Hillside’s operating scope will be declined or referred.

2. Website Information

Website content is provided for general information about Hillside, its service process, and the types of requests that may be reviewed.

Website descriptions, photographs, examples, service lists, and other content do not mean that every request will be accepted or that a particular service is appropriate for every property.

Information may be updated, corrected, removed, or changed without notice.

3. Submitting a Request

Submitting a website form, email, text message, voicemail, photograph, work order, or other inquiry:

• does not create a contract;

• does not authorize work;

• does not guarantee an estimate;

• does not guarantee acceptance or availability;

• does not reserve an appointment;

• does not guarantee pricing, scheduling, or completion.

Each request is reviewed individually based on scope, total project value, existing conditions, access, timing, availability, insurance considerations, permit and licensing requirements, and other relevant circumstances.

Hillside may request additional information, require an in-person review, decline the request, or recommend an appropriately licensed contractor.

4. Estimates and Written Approval

Any preliminary discussion, website statement, photograph review, phone conversation, or informal price indication is not a final estimate or authorization to begin work.

Potential work must be separately confirmed through an appropriate written estimate, scope, price, schedule, or approval.

Pricing and scope may be revised before acceptance when additional information, measurements, materials, access conditions, property conditions, or legal requirements become known.

No work is authorized unless Hillside expressly confirms acceptance.

5. Property Conditions and Photographs

Photographs, videos, measurements, and descriptions may not reveal concealed damage, unsafe conditions, code issues, moisture, deterioration, improper prior work, structural concerns, or other conditions that become apparent only after inspection or work begins.

Website project examples illustrate individual work and do not guarantee identical conditions, pricing, timing, materials, or results for another property.

6. Information and Files You Submit

You represent that you are authorized to submit the information, photographs, videos, work orders, and other files you provide.

Do not submit:

• passwords;

• gate, alarm, door, or lockbox codes;

• financial-account information;

• government identification;

• medical information;

• tenant screening or lease records;

• confidential personal documents;

• files you do not own or have permission to share.

Hillside may delete, disregard, or decline to process unnecessary, sensitive, unlawful, or unauthorized material.

Information is handled in accordance with the Hillside Home Services Privacy Policy.

7. Calls, Texts, and Emails

When you provide contact information and complete an applicable consent checkbox, Hillside may contact you about the submitted inquiry, including follow-up questions, scope review, estimates, documentation, access, and scheduling.

Message and data rates may apply.

Submitting a request does not authorize unrelated promotional or mass-marketing text messages.

8. Vendor and Property-Representative Requests

A person submitting information for a property, company, owner, tenant, brokerage, management office, or other organization represents that they are authorized to do so.

Vendor information, certificates of insurance, tax documents, or related records may be provided only after legitimate onboarding or business-purpose review.

Keeping Hillside on file does not guarantee onboarding, availability, approval, or acceptance of future work. Each work request requires separate review and confirmation.

9. Website Content and Intellectual Property

Unless otherwise stated, the website’s text, branding, graphics, layouts, photographs, videos, downloadable materials, and other original content are owned by Hillside Home Services or used with permission.

Website content may not be copied, republished, sold, altered, or used commercially without written permission, except as allowed by law.

10. Third-Party Services and Links

The website may link to or use services operated by third parties, including website hosting, email, phone, social-media, mapping, payment, or other platforms.

Hillside does not control third-party websites and is not responsible for their availability, security, accessibility, content, or privacy practices.

11. Website Availability

Hillside does not guarantee that the website, forms, uploads, links, or electronic communications will always be uninterrupted or error-free.

If a form does not work, contact Hillside by phone or email. Do not repeatedly submit the same request unless instructed.

12. Limitation Relating to Website Use

To the extent permitted by law, Hillside is not responsible for losses arising solely from reliance on general website content or from temporary inability to access the website.

This section does not limit obligations contained in a separate written agreement or any responsibility that cannot legally be limited.

13. Changes to These Terms

Hillside may update these policies when its website, services, forms, business practices, or legal requirements change.

The current version will be posted on this page with an updated Effective Date.

14. California Law

These policies are governed by applicable California law.

Nothing in these policies is intended to waive rights or responsibilities that cannot legally be waived.

15. Contact

Hillside Home Services
Kevin Nunneley, Owner
Phone/Text: (818) 722-2303
Email: kevin@hillsidehomela.com